Cignature® FAQ

 

Here all questions are answered briefly and concisely

 

 

 

What does the Cignature® print with?

 

The Cignature® prints with approved food colouring. We offer two different textures: EC 1333/2008 compliant for use within the EU; and FDA approved for use within the USA.

 

What beverages can the Cignature® print on?

 

The Coloranino® can print almost all smooth surfaces with a maximum diameter of 1-100cm. Coffee, latte macchiato, cappuccino, espresso, beer, milkshakes, smoothies, pastries or desserts such as ice cream or puddings – there are no limits to creativity!

 

What is the printing time?

 

The printing time only takes less than 2 seconds.

 

Which motifs can I print with the Coffee Printer?

 

With the Cignature® you can print almost all possible motifs (print width 2.5cm). Be it company logos or slogans, everything is possible!

 

Can the Cignature® also prepare drinks?

 

No, the Cignature® is a beverage printer and can decorate the surface, but not produce beverages itself.

 

Does the print with the Cignature® distort the taste of my drink?

 

No, our food colouring is tasteless. The enjoyment of your drinks is therefore not negatively affected.

 

Are the cartridges refillable or replaceable?

 

The cartridges can be exchanged with one hand. Replacement cartridges can be easily reordered via our webshop. As food colouring, like comparable food, is subject to an expiry date, we do not refill already used cartridges, but only offer newly filled cartridges.

 

How many prints are possible with one cartridge?

 

Approximately 3000 prints are possible, but this may vary up or down depending on the size of the print area.

 

How must the cartridges be stored?

 

The cartridges should be stored upright and at room temperature.

 

What colors can the Cignature® Coffee Printer print in?

 

Our Cignature Latte printer can print in different colours: chocolate brown, black, red, yellow, blue. The print is always monochrome in one of the chosen colours. On request, we can also compose any colour you like.

 

Do I need an app to transfer images?

 

Yes, our Cignature® requires an additional app. This app is available in the Apple Store or Google Play Store. With our app you can easily transfer your pictures wirelessly from your mobile phone to the Cignature and print them directly. You can also save standard pictures and use them several times.

 

Can I use different glasses/cups?

 

Yes, the Cignature guide rail automatically detects the beverage surface, from cappuccino to wheat glass. Please note that glasses in particular are filled up to the top edge of the container (e.g. with beer or milk foam).

 

What about the warranty?

 
 
We offer a 12 month warranty on our beverage printer and offer you exclusive customer service all around.

 

Do I need trained personnel to install the printer?

 
 
No, the great advantage of the Cignature® is its intuitive handling. The Cignature® is pre-configured as a plug & play device and is ready for immediate use in a few minutes.